Manufacturer‘s warranty
of the Chamberlain GmbH
Saar-Lor-Lux-Str. 19
66115 Saarbrücken, GERMANY
Dear Customer,
Thank you for choosing a door opener from LiftMaster. Our products are manufactured under strict quality controls. Therefore, we guarantee you under the terms of this warranty that the electric motors of the following garage door openers (hereinafter the „Product“) will be free from defects in materials and faulty workmanship (guarantee of durability) within the period specified in the following table from the date of first purchase („Warranty Period“):
Product designation| Guarantee period
LM50EVFF-02 | 2 years
LM55EVF | 3 years
LM60EVF | 5 years
LM70EVF | 5 years
LM70EVK-001 | 5 years
LM3800W | 5 years
LM750EVGB | 5 years
LM80EVF | 6 years
LM100EVF | 8 years
LM130EVF | 10 years
SUB324M | 2 years
LA400EV | 2 years
LA250EVK | 2 years
LA250EVK-01 | 2 years
LA250EVK-02 | 2 years
LA250EVK-03 | 2 years
LA300EVK | 2 years
LA300EVK-01 | 2 years
LA300EVK-02 | 2 years
LA300EVK-03 | 2 years
AA250EVK | 2 years
AA250EVK-01 | 2 years
AA250EVK-02 | 2 years
AA250EVK-03 | 2 years
SL400EVK | 2 years
SL400EVK-01 | 2 years
SL400EVK-02 | 2 years
SL400EVK-03 | 2 years
SL600EVK | 2 years
SL600EVK-01 | 2 years
SL600EVK-02 | 2 years
SL600EVK-03 | 2 years
SL1000EVK | 2 years
SL1000EVK-01 | 2 years
SL1000EVK-02 | 2 years
SL1000EVK-03 | 2 years
The warranty does not extend to the other components of the product or the product as a whole.
Within the warranty period, faults of this nature claimed by the buyer will be solved in our sole discretion, at our expense by repair or delivery of new or completely overhauled parts. As a result, a new warranty is unreasonable. Other claims are excluded. This applies in particular to claims for damages, regardless of the legal reason on which they are based. This exclusion does not apply in cases of injury to life, body or health, or if we act with intent or gross negligence. The above disclaimer also does not apply if we are liable under the product liability law or violate essential contractual obligations that jeopardise the attainment of the guaranteed purpose. The guarantee given by the Chamberlain GmbH is in addition to the statutory rights you may have in case of defects of the product vis-à-vis your seller. The legal rights you are entitled to in case of defects are not restricted by the warranty or by the occurrence of a warranty claim.
All claims under this warranty [i.e. both the primary claim under this warranty (primary warranty) and secondary warranty claims that may arise after a repair or replacement] shall expire within 12 months. The limitation period of the primary warranty claim begins from your knowledge or grossly negligent ignorance of the defect of the product. The limitation period of secondary claims begins with the delivery of the repaired or replaced product to you.
Claims under this warranty shall only exist if
- the product does not show any damage or visible wear marks caused by a use different from the normal purpose and from our specifications stipulated in the Installation and Operating Instructions
- the product shows no signs that suggest repairs or other interventions made on the product that are not expressly approved by us
- only accessories approved by us were installed in the product.
Procedure in case of a warranty claim:
Contact your dealer or craft business from where you purchased the product within the warranty period with proof of purchase. They will process the warranty claim for you.
The costs of dismantling and re-installation of a product are not covered by the warranty.
This warranty is valid worldwide in the aforementioned extent and under the conditions mentioned above and only upon presentation of proof of purchase (original invoice, sales receipt or cash receipt) issued by our authorised retailer or craft business from where you purchased the product. The receipt must contain at least the date of purchase and contain the name and address of the dealer or craft business. The warranty applies only to the original purchaser of the product. If the original purchaser of the product sells it (e.g., via a platform such as eBay or Amazon) to another buyer, this warranty cannot be transferred to that buyer.
This warranty is subject to the laws of the Federal Republic of Germany.